Privacy Policy

1. Who We Are

Softaar Technologies UG (haftungsbeschränkt) Operates eBookable.ai And Is The Data Controller For The Personal Data Described In This Policy. Our Registered Company Details Are Listed In Our Impressum. You Can Reach Us About Any Privacy Matter Through Contact.

2. What We Collect

• Account Data — Email Address, Display Name, And Authentication Identifiers, Handled Through Firebase Authentication.
• Your Book Content — Project Titles, Outlines, Chapters, Uploaded Source Documents, And Anything Else You Create Or Import Into The Service.
• Billing Data — Plan/Pack Selection, Subscription Status, And Invoice History. Card Details Are Collected And Stored By Stripe, Our Payment Processor — We Never See Or Store Your Full Card Number.
• Usage Data — Basic Technical Data (Device/Browser Type, IP Address, Pages Visited, Feature Usage) To Operate And Improve The Service.
• Contact Messages — Anything You Submit Through Our Contact Form.

3. How We Use It

We Use Your Data To Provide The Service (Create Your Account, Generate And Store Your Book Content, Enforce Your Plan's Limits, Process Payments), To Communicate With You About Your Account Or Support Requests, To Maintain Security And Prevent Abuse Of The Free Preview And Plan Limits, And To Improve The Product. Where AI Generation Requires Sending Part Of Your Project To A Third-Party Model Provider To Produce The Output You Requested, We Send Only What's Needed For That Request.

4. Legal Basis (EU/EEA Users)

We Process Account, Content, And Billing Data To Perform Our Contract With You (Providing The Service You Signed Up For). We Process Limited Usage Data Under Our Legitimate Interest In Keeping The Service Secure And Working Correctly. Where Required By Law — For Example, Non- Essential Cookies — We Rely On Your Consent; See Our Cookie Policy.

5. Who We Share It With

We Don't Sell Your Personal Data. We Share It Only With Service Providers (Processors) Who Help Us Run The Service, Under Contracts That Restrict Their Use Of It To Our Instructions:

• Google Firebase — Authentication, Database, And File Storage.
• Stripe — Payment Processing And Billing.
• AI Model Providers — Process The Prompts And Content Needed To Generate Outlines, Chapters, And Related Output You Request. See Our AI Policy For Detail.
• Hosting/Infrastructure Providers — Run The Servers The Service Operates On.

We May Also Disclose Data If Required By Law, To Protect Our Rights, Or In Connection With A Merger, Acquisition, Or Asset Sale, In Which Case We'll Give Notice Where Required.

6. International Transfers

Some Of Our Processors (Including Google And Stripe) Process Data Outside The European Economic Area, Including In The United States. Where That's The Case, We Rely On Appropriate Safeguards Such As The EU Standard Contractual Clauses.

7. Data Retention

We Keep Account And Book Content Data For As Long As Your Account Is Active, Plus A Reasonable Period Afterward To Handle Support Requests, Legal Obligations, And Restoring Accidentally Deleted Data. Version History Is Retained According To Your Plan's Retention Window (See Pricing). Billing Records Are Kept As Long As Required By Tax And Accounting Law.

8. Your Rights

Under The GDPR And Similar Laws, You Have The Right To Access, Correct, Delete, Or Export A Copy Of Your Personal Data, To Object To Or Restrict Certain Processing, And To Withdraw Consent Where Processing Is Based On It. To Exercise Any Of These Rights, Contact Us Through Contact. You Also Have The Right To Lodge A Complaint With Your Local Data Protection Supervisory Authority.

9. Children's Privacy

The Service Is Not Directed To Children Under 16, And We Don't Knowingly Collect Personal Data From Them. If You Believe A Child Has Provided Us Data, Contact Us And We'll Delete It.

10. Changes To This Policy

We May Update This Policy As The Service Develops. We'll Post The Updated Version Here With A New "Last Updated" Date, And For Material Changes We'll Make Reasonable Efforts To Notify Active Account Holders.